How can I hear my surroundings better?

If the seal of your earbuds is too good, you feel like your ears are plugged, or you cannot properly hear your surroundings, try the following:

• When you push the earbuds into your ears, use slightly less pressure than you normally use whilst still maintaining a secure fit.

• Turn the earbuds slowly back and forth in a clockwise and anti-clockwise direction.

• Use a smaller eargel size on your earbuds.